Class 9 Q&A

Class 9 IT: Self-Management & Communication Skills Q&A

Explore common questions and their answers related to Self-Management and Communication Skills. Click on each question to reveal the answer!

Communication Skills - Unsolved Exercise

Section A (Objective Type Questions)

A. Multiple choice questions.

1. When we communicate verbally, we should use ►

i. difficult words

iii. confusing words

ii. simple words

iv. abbreviations

Answer: ii. simple words

2. Which of these is not an appropriate non-verbal communication at work? ►

i. Putting arm around a coworker's shoulder

ii. Shaking hands firmly

iii. Looking at the speaker with a smile

iv. Standing with an upright posture

Answer: i. Putting arm around a coworker's shoulder

3. Sometimes, ______ communication is difficult to understand. ►

i. Non-Verbal

iii. Visual

ii. Verbal

iv. None of these

Answer: i. Non-Verbal

4. What is the process called when a receiver communicates his/her response back to the sender? ►

i. Encoding

iii. Feedback

ii. Decoding

iv. Communication Channel

Answer: iii. Feedback

5. Which of the following is used for effective non-verbal communication? ►

i. Avoid pointing at people with your finger.

iii. Maintain a proper distance.

ii. Shake hands confidently.

iv. All of the above.

Answer: iv. All of the above.

6. Which of the following is NOT classified as nonverbal communication? ►

i. Signs

iii. Body language

ii. Eye Contact

iv. Gestures

Answer: i. Signs

B. Fill in the blanks.

1. Communication is successful only when there is a common understanding between the ______ and ______. ►

Answer: sender and receiver.

2. Developing a message is known as ______ and interpreting the messages by receiver is called ______. ►

Answer: encoding, decoding.

3. A child trying to study notes when mother is watching TV in the same room is example of ______. ►

Answer: noise/barrier.

4. Classroom teaching, business conferences and public speeches are examples of ______. ►

Answer: formal communication.

5. The most formal form of communication is ______. ►

Answer: written communication.

Section B (Subjective Type Questions)

A. Answer the following questions.

1. Give examples of any four common signs used for visual communication. ►

Answer: Traffic lights (red, yellow, green), road signs (e.g., stop sign, yield sign), universal symbols (e.g., restroom symbols, no smoking sign), hand gestures (e.g., thumbs up, peace sign).

2. Explain the importance of non-verbal and visual communication. ►

Answer: Non-verbal and visual communication are crucial because they:

• Convey Emotions: Express feelings, attitudes, and moods without words.
• Reinforce Verbal Messages: Add emphasis or clarity to what is being said.
• Provide Context: Help understand the meaning of verbal messages, especially across cultures.
• Faster Understanding: Visuals can convey complex information quickly and efficiently.
• Overcome Language Barriers: Universal symbols can be understood regardless of spoken language.

3. Identify the conjunctions and prepositions. Choose from the box: Under, And, In, At, Or, Up. ►

Answer:

• Conjunctions: And, Or
• Prepositions: Under, In, At, Up

4. State the importance of effective communication. Explain its significance in the communication cycle. ►

Answer: Effective communication is vital for:

• Building Relationships: Fostering trust and understanding.
• Problem Solving: Clearly articulating issues and solutions.
• Decision Making: Ensuring all relevant information is shared and understood.
• Productivity: Improving teamwork and efficiency.
• Conflict Resolution: Addressing disagreements constructively.
• Achieving Goals: Aligning efforts towards common objectives.

In the communication cycle, effective communication ensures that:

• The sender's message is clearly encoded and transmitted.
• The receiver accurately decodes and understands the message.
• Appropriate feedback is given, confirming understanding and allowing for clarification.
• Barriers are minimized, leading to a smooth and successful exchange of information.

6. What do you mean by "Barriers to effective communication"? ►

Answer: Barriers to effective communication are obstacles or hindrances that prevent a message from being accurately sent, received, or understood. These can include physical noise, language differences, emotional states, cultural misunderstandings, distractions, and lack of attention.

7. Mention any two disadvantages of using a non-verbal communication. ►

Answer:

• Ambiguity/Misinterpretation: Non-verbal cues can be easily misunderstood or have different meanings across cultures.
• Lack of Detail: It's difficult to convey complex or specific information purely through non-verbal means.

8. Explain what do the following types of non-verbal communication implies. Cite examples: ►

i. Facial Expression

• Implies: Emotions, feelings (happiness, sadness, anger, surprise, fear).
• Example: A smile implies joy or agreement; a frown implies concern or disapproval.

ii. Touch

• Implies: Connection, support, comfort, affection, or even aggression (depending on context).
• Example: A pat on the back implies encouragement; a handshake implies greeting or agreement.

iii. Posture

• Implies: Confidence, openness, boredom, defensiveness, or attentiveness.
• Example: Standing tall with shoulders back implies confidence; slouching implies disinterest or fatigue.

iv. Gestures or Body Language

• Implies: Emphasis, direction, agreement, disagreement, or even cultural greetings.
• Example: Pointing implies direction; nodding implies agreement; crossing arms might imply defensiveness.

9. Write a short note on Writing Skills. ►

Answer: Writing skills refer to the ability to communicate effectively through written words. This involves clarity, conciseness, correct grammar, spelling, punctuation, and appropriate vocabulary. Good writing skills are essential for academic success, professional correspondence, and expressing ideas coherently. They allow for permanent record-keeping and precise communication.

10. Give any two examples of assertive sentences. ►

Answer:

• "The sun rises in the east."
• "I enjoy reading books."

Self Management - Unsolved Exercise

Section A (Objective Type Questions)

A. Multiple choice questions.

1. Which of the following is a factor that increase self confidence? ►

i. When we think we can do a particular work.

ii. When we keep thinking of our past mistakes and feel bad about it.

iii. When we expect to be successful at the first attempt itself and do not try again.

iv. When we are surrounded by people who have a negative attitude, which is reflected in their speech.

Answer: i. When we think we can do a particular work.

2. Rahul gets feedback on his project work from his class teacher. Which of these options demonstrates positive attitude in this situation? ►

i. Rahul ignores the feedback.

ii. Rahul takes the feedback but does not use it.

iii. Rahul tells others that the teacher is wrong.

iv. Rahul learns from the feedback and makes his project work better.

Answer: iv. Rahul learns from the feedback and makes his project work better.

3. What can you do to get rid of negative thoughts or feelings? ►

i. Meditate to calm down and feel positive.

ii. Ignore them and move on in life.

iii. Act based on the negative thoughts or feelings.

iv. Talk to a friend and share all your negative feelings.

Answer: i. Meditate to calm down and feel positive.

4. ______ inculcates confidence within an individual to face and handle different situations in life. ►

i. Self hatred

iii. Freedom

ii. Self care

iv. Self management

Answer: iv. Self management

5. Which of the following means putting off your immediate comfort and wishes in favour of long term success? ►

i. Determination

iii. Self discipline

ii. Confidence

iv. Stress management

Answer: iii. Self discipline

6. It refers to a state of psychological tension and discomfort originating from unforeseen, difficult, confusing and challenging situations. ►

i. Stress Management

iii. Personality Confidence

ii. Time Management

iv. Self Management

Answer: i. Stress Management

7. Realistic belief and trust of an individual in one's own judgement, capabilities and worthiness is ______. ►

i. Self-Motivation

iii. Self-Confidence

ii. Over-Confidence

iv. Team Player

Answer: iii. Self-Confidence

B. Fill in the blanks.

1. ______ factors can be the people in our classroom, family at home, friends in our colony, colleagues in our workplace, strangers on the street. ►

Answer: Social

2. ______ impact is the behavioral characteristics of people based on their surroundings, religions, traditions, customs and festivals. ►

Answer: Physical

3. When your ______ low, you struggle in your relationships and at work, you don't feel happy, you don't cope well with stress and you probably lack energy and motivation. ►

Answer: aspiration

4. ______ will influence the personality of a person. ►

Answer: Smart work

5. ______ is an acquired or natural capacity that enables an individual to perform a particular task with considerable proficiency. ►

Answer: Ability

C. State whether these statements are true or false.

1. Use your strengths to improve on your weaknesses. ►

Answer: True

2. Process of knowing yourself is the most easy job. ►

Answer: False

3. Self-management is not always result oriented. ►

Answer: False

4. It is not important to know yourself in order to achieve success in life. ►

Answer: False

Section B (Subjective Type Questions)

A. Answer the following questions.

1. Write the self-management skill that is represented by the following: ►

i. Your study table is cluttered. Your mother asked you to stack your books properly.

Answer: Organization / Time Management (specifically tidiness)

ii. Your friend instigated you for a fight. You kept your calm.

Answer: Self-Control

iii. Everyday morning you get up at 5:00 am for Yoga.

Answer: Self-Discipline / Time Management / Self-Motivation

iv. You are allowed to eat chips only on Fridays.

Answer: Self-Control / Discipline

v. You volunteered for a role play in the class.

Answer: Self-Motivation / Confidence

2. Lack of self-confidence often lands a person in unwanted situations. Comment. ►

Answer: Lack of self-confidence can lead to:

• Missed Opportunities: Hesitation in taking on challenges or new roles.
• Poor Decision-Making: Relying on others' opinions excessively instead of trusting one's own judgment.
• Social Isolation: Avoiding social interactions due to fear of judgment.
• Negative Self-Talk: Reinforcing feelings of inadequacy, leading to a downward spiral.
• Increased Stress: Constant worry about performance and approval.

3. What is the advantage of having a good hygiene? ►

Answer: Advantages of good hygiene include:

• Improved Health: Prevents spread of germs and illnesses.
• Enhanced Self-Confidence: Feeling clean and presentable boosts self-esteem.
• Positive Social Impression: Creates a good impression on others.
• Reduced Body Odor: Contributes to personal comfort and social acceptance.
• Professionalism: Essential for professional settings and interactions.

4. What is the role of experience in building up self-confidence? ►

Answer: Experience plays a crucial role in building self-confidence. Each successful attempt, even small ones, provides tangible proof of one's capabilities, reinforcing belief in oneself. Even failures offer learning opportunities, building resilience and teaching how to approach future challenges more effectively, thereby contributing to confidence.

5. Why is it important to know yourself? Write some important points that help you in the process of knowing yourself? ►

Answer:

Importance of knowing yourself: It is fundamental for effective self-management. Understanding your strengths, weaknesses, values, and passions allows you to make informed decisions, set realistic goals, and live authentically.

Points to help in knowing yourself:

• Self-reflection: Regularly think about your thoughts, feelings, and actions.
• Feedback: Ask trusted friends, family, or mentors for honest feedback.
• Journaling: Write down your experiences, emotions, and insights.
• Observe reactions: Pay attention to how you react in different situations.
• Identify values: Determine what truly matters to you.
• Recognize patterns: Identify recurring behaviors or emotional responses.

6. How do social factors help in building self-confidence? ►

Answer: Social factors significantly influence self-confidence. Positive social interactions, supportive relationships, and being part of a community that values you can reinforce a sense of worth. Constructive feedback, encouragement from peers and mentors, and observing successful role models can inspire belief in one's own abilities. Conversely, negative social environments can erode confidence.

7. What is the difference between attitudes of people with LOW and HIGH self-confidence? ►

Answer:

• Low Self-Confidence:
  • Hesitant to take risks or try new things.
  • Focuses on weaknesses and past failures.
  • Avoids challenges and new opportunities.
  • Sensitive to criticism and easily discouraged.
  • Often has negative self-talk.
• High Self-Confidence:
  • Willing to take risks and embrace new challenges.
  • Focuses on strengths and learning from mistakes.
  • Sees challenges as opportunities for growth.
  • Handles criticism constructively.
  • Maintains positive self-talk and believes in capabilities.

8. List three things you will do for personal grooming in each of CARE, WASH and AVOID. ►

Answer:

• CARE:
  • Moisturize skin regularly.
  • Keep nails trimmed and clean.
  • Use deodorant daily.
• WASH:
  • Take a daily shower/bath.
  • Wash hands frequently, especially before meals and after using the restroom.
  • Brush teeth twice a day.
• AVOID:
  • Avoid wearing dirty or wrinkled clothes.
  • Avoid strong, offensive body odors.
  • Avoid unkempt hair or facial hair (if applicable).

9. Write a short note on the following: i. Team Work ii. Goal Setting ►

i. Team Work

Answer: Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way. It involves cooperation, communication, sharing responsibilities, and mutual support among team members. Effective teamwork leverages individual strengths and improves problem-solving.

ii. Goal Setting

Answer: Goal setting is the process of identifying something you want to achieve and establishing a specific plan to achieve it. It involves defining clear, measurable, achievable, relevant, and time-bound (SMART) objectives. Goal setting provides direction, motivates action, and helps individuals focus their efforts and track progress.

10. Explain how staying happy with small things helps build confidence. ►

Answer: Staying happy with small things contributes to confidence by fostering a positive outlook and a sense of gratitude. When you appreciate small achievements or simple joys, you build a foundation of positive emotions. This positive mindset reduces anxiety, makes you more resilient to setbacks, and reinforces the belief that good things can happen. It creates a positive feedback loop, where happiness fuels confidence, and confidence enables more positive experiences.